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Customer Related Questions
(3)
How are credit card disputes with customers handled?
What if a customer wants to cancel after they have ordered?
What if a customer wants to order something more after they have placed their order?
Financial Questions
(5)
Does Airstryk cost me (the golf course) anything integrate and use?
Do I need a merchant account?
How fast are our sales deposited into my account?
How much does Airstryk get per sale?
What if a customer wants a refund?
Pre-Signup Questions
(7)
How do I know if my course is already signed up?
Do I need iphones for all my employees?
I lost my password to my admin account. How do I retrieve it?
Do my employees need Airstryk accounts to use the service as an employee?
What happens if an employee is no longer employed with us?
Using Airstryk at Your Course
(4)
What if I run out of something or wish to turn off a product temporarily?
Can my staff process on-the-spot transactions with non-Airstryk users?
Can employees use their own devices?
Can I setup a calendar of time that I want Airstryk to be on during?
Using The App
(3)
How do I receive an Airstryk order?
How long should an entire Airstryk transaction take?
Can Airstryk handle on the spot transactions from a user without the Airstryk app?
Using The Course Portal
(4)
How large is my course’s Airstryk coverage area?
Do I setup and manage my employee from the portal or on the app?
How do I add, edit, or delete menu items/products?
Can I view orders currently open from the Course Portal?
For additional Airstryk support, please feel free to phone us toll free at (888) 551-0115 8am-5pm PST Monday-Friday.
